At Domaya™, we stand by every product we sell. We will do everything we can to make you happy with your purchase and make your relationship with us one to continue for a lifetime. If for some reason you're not completely satisfied within the first 30 days of the delivery of your initial order, we'll refund your money (less shipping & processing)
- The appliance must have been purchased directly from Domaya™. Domaya™ cannot accept returns of Domaya™ branded appliances purchased from other retailers or resellers.
- The purchased appliance must be in brand new condition with original packaging and accessories. Please note that Domaya™ does not permit the return of or offer refunds for parts or accessories.
- Please contact us to commence the return process. Please do not return your appliance to Domaya™ without first obtaining a Return Authority number. Please note that Domaya™ is not responsible for appliance that is lost or damaged without following our return process and without obtaining a valid Return Authority number.
- The Return Authority number is valid for 14 calendar days from issuance.
- If the item is returnable and you send it back to us packed in the original, unmarked packaging, including any accessories, manuals and documentation that shipped with the appliance, Domaya™ will offer you a refund based on your original method of payment.
Shipping fees, if applicable, are not refundable. If you are an international customer, duties and tariffs may not be refunded. Requesting your return is simple, a Return Request can be generated without even logging into your account relationship. Please be sure to let us know why you are requesting a return so we can continue to improve and ensure a great shopping experience.
Once your return request is approved, we will send you a shipping label to send your purchase back to Domaya™. Please be sure to pack your product to properly safeguard it in transit and use the shipping label provided to ensure we can track and properly credit your account for the return.
Bulk orders are shipped with no return privileges. We reserve the right to not accept bulk orders.
Should you be interested in becoming one of our approved distributors, wholesalers please submit an email to firstname.lastname@example.org with your contact information. We will provide you with next steps.
PLEASE NOTE – UNLESS OTHERWISE AGREED UPON BY DOMAYA, PRODUCT PURCHASED FROM OUR SITE IS INTENDED FOR PERSONAL USE ONLY. RESALE OF THE PRODUCT WITHOUT EXPRESS WRITTEN PERMISSION IS PROHIBITED AND VOIDS ALL PRODUCT WARRANTIES AND RETURN PRIVILEGES